Services A-Z (295)
Technology / Servers, Data, Storage & Backups
EIS General Request Intake
Technology / Learning Tools & Services
Teaching and Learning Technologies along with various departments has purchased several software packages for use by the entire university system. These applications are being used by faculty and students to enhance existing courses through the use of computer technology.
Human Resources / USNH HR Production / WISE
Technology / Accounts, Passwords, & Access
Help with your accounts, passwords, and multi-factor authentication.
Human Resources / USNH HR Production / HR Account Security
Human Resources / USNH HR Production / Banner HR
Technology / Business Tools & Services
The university provides an automated software update and installation service for all computers running Microsoft Windows and being managed by Configuration Manager.
If you need to install an application that is not in the Software Center catalog, complete this form to suggest a new software package to be considered for distribution.
Human Resources / USNH HR Production / HR Account Security
Human Resources / Manager's Toolkit / Hiring
USNH Departments / UNH Admissions
This form is to be used for UNH departments to request data on incoming and/or prospective students.
Technology / Retail Services
UNH faculty and staff may request Adobe product subscriptions.
Technology / Business Tools & Services
USNH uses Jamf Pro, an IT and asset management system, to manage all of its institutionally-purchased Apple computers and iPad fleet.
Technology / Business Tools & Services
AssetWorks is enterprise administrative software supporting the creation and maintenance of Facilities and Asset data.
Human Resources / USNH HR Production / Banner HR
Human Resources / USNH HR Production / Banner HR
Technology / Business Tools & Services / Financial Information Services
Banner Finance is an administrative application that supports the financial reporting needs of USNH.
Technology / Business Tools & Services / Financial Information Services
Work requests for Financial Information Systems like Banner Finance.
Technology / Business Tools & Services / Financial Information Services
Banner Workflow is workflow management software which helps facilitate the flow of information, approvals, and notifications based on specific business events.
Technology / Business Tools & Services / Human Resources Information Services
Banner Workflow is workflow management software which helps facilitate the flow of information, approvals, and notifications based on specific business events.
Technology / Business Tools & Services / Human Resources Information Services
Administrative application software that supports all aspects of hiring, compensation, benefits, and position budgeting for all USNH employees.
Technology / Business Tools & Services / Student Information Services
Banner Student is enterprise administrative software supporting the creation and maintenance of student and alumni related data at the University of New Hampshire, Granite State College, and Plymouth State University.
Technology / Business Tools & Services
Boomi is a software environment used for automating various tasks such as file transfers and data feeds. Please use this form for new requests.
Technology / Business Tools & Services
Boomi is a software environment used for automating various tasks such as file transfers and data feeds. Please use this form to report issues, request updates to existing processes, or schedule maintenance.
Technology / Business Tools & Services / Project Management
Consulting services include researching existing technology products, vendor review/selection and assistance developing a long term software support model.
Human Resources / USNH HR Production / BusinesSolver
Technology / Communications
To request communications or marketing support please fill out the following form with as much detail as possible. If you are requesting promotional work or advice, let us know the event dates, overall goals, partners involved, and resources needed. A MarCom person will be assigned to work with you.
If you need help with this form, contact Romy Eberle, romy.eberle@unh.edu
Technology / Networks & Connectivity
Each Plymouth State residence hall room includes one cable television jack. Students need to bring their own television and coaxial cable.
Technology / Learning Tools & Services / Learning Management Systems (LMS)
Canvas is a well-designed, streamlined Learning Management System (LMS) that focuses on saving time and effort, so that faculty and students can focus on the course content and not the tool allowing for a greater focus on teaching and an easier, more consistent experience for students.
Technology / Learning Tools & Services / Learning Management Systems (LMS)
Canvas is Keene State’s learning management system, used by students and faculty to access course materials and check their progress in their course.
Technology / Learning Tools & Services
Help with courses that are offered to those within and outside the University system. This is not the webform for traditional course offerings.
USNH Departments / UNH Career and Professional Success (CaPS)
This form is meant to collect Career and Professional success data requests. Requests will be reviewed within 48 hours.
USNH Departments / UNH Career and Professional Success (CaPS)
This form is meant to collect new and existing Career and Professional Success-hosted events and program requests. Requests will be reviewed within 48 hours. Event and program confirmations are dependent on CaPS and other UNH department capacity.
USNH Departments / UNH Career and Professional Success (CaPS)
This form is meant to collect Career and Professional Success marketing collateral requests that are not related to events or programming. Requests will be reviewed within 48 hours.
Please provide as much detail as possible.
USNH Departments / UNH Career and Professional Success (CaPS)
Please use this form to submit account and enhancement requests for all CaPS technology including Handshake, Wildcat Connections, VMock, and Interview Stream.
Technology / Help, Support, & Training / Print Services
Central Printing Servers are available to staff and faculty to provide centralized printing queues that are easily accessible while on campus or on the VPN. Printers can be added to a Windows machine quickly and efficiently.
Human Resources / USNH HR Production / Do you have a Bright Idea?
Technology / Help, Support, & Training
Tools for providing first and second level support to clients and users. Tools include CRS and BeyondTrust.
Technology / Servers, Data, Storage & Backups
Cloud Storage & Filesharing services enable you to store, collaborate, and share information; it can be accessed through your computer, phone or tablet. You can upload content, organize files, share links to files, manage file and folder permissions as well as collaborate with colleagues both inside and outside the University System anytime, anywhere, from any device.
Technology / Business Tools & Services / Student Information Services
Student Information Systems (SIS) are enterprise administrative software which supports the creation and maintenance of student-related data. Keene State College uses Colleague.
Technology / Help, Support, & Training / IT Help
CHHS Tech Support provides technical assistance to faculty, staff, lecturers, adjuncts and graduate teaching assistants in the College of Health & Human Services.
Technology / Email & Messaging / Email Services
ET&S maintains a mailing list server to support the creation of opt-in community mailing lists.
Human Resources / USNH HR Production / Compensation
Human Resources / USNH HR Production / Compensation
Human Resources / USNH HR Production / Compensation
Technology / Learning Tools & Services
Enterprise Technology & Services provides support, management, and services for computers in classroom and departmental lab spaces.
Technology / Retail Services
Request an account for institutional computing purchases.
Technology / Retail Services
Submit feedback regarding your experience using USNH's Computer Purchasing Program.
Technology / Business Tools & Services
The Constituent Relationship Management service (CRM) enables our business to administer its interactions with current and future constituents. At our institutions, the CRM vision is to create efficient and effective business processes across all business units so that a singular view of a constituent is possible.
Human Resources / USNH HR Production / WISE
Procurement
Submit contracts for review by USNH Procurement Contract manager.
*Do not post any restricted information in this request, for example social security numbers (SSNs) or date of birth (DOB).
Technology / Servers, Data, Storage & Backups
The COVID-19 Data Warehouse team supports myWildcat Pass, COVID-19 data reporting and data feeds, and webforms to support COVID-19 operations.
USNH Departments / UNH Academics
For students currently in CS 415/416 to submit questions or support requests to the instructors and teaching assistants. Note: Students who cannot log in should contact UNH IT at
https://td.unh.edu/TDClient/Requests/ServiceDet... or by calling 603-862-4242.
Technology / Cybersecurity
Request an exception - ie., barricade patch management, policy/standard compliance, unsupported OS, etc.
Technology / Cybersecurity
The Cybersecurity Operations team is available to assist in responding to and investigating events and incidents that may have information security implications (e.g. Red Flag, Compromised Account, Unauthorized Access, etc.)
Technology / Cybersecurity
Request Cybersecurity training for staff or faculty members.
Technology / Servers, Data, Storage & Backups
Data Center Operations supports multiple Data Centers throughout USNH. Our primary Data Center is fully monitored, generator-backed, and offers secure hosting service for servers, storage systems and other hardware that require either high availability and/or security. We offer High Performance Compute clusters for research throughout USNH.
Technology / Business Tools & Services
Tableau data visualization software helps you connect to data and use it to create interactive, sharable dashboards.
Technology / Business Tools & Services
The Center for Data, Analytics, and Technology Alliance (DATA) coordinates the intake of data projects and requests for information, and supports services and solutions to enable data-driven decision making by providing reporting, data visualization and discovery tools, predictive analytics, and analysis and research.
Human Resources / USNH HR Production / Payroll Question
Human Resources / USNH HR Production / Banner HR
Technology / Business Tools & Services / Student Information Services
Degree Works is the degree evaluation and audit tool offered to students, faculty, and advisors at the University of New Hampshire and Plymouth State University to view progress toward degree completion.
Technology / Help, Support, & Training / IT Help
Desktop Support provides hardware and software support to all USNH faculty and staff. We service all Windows and Apple laptops and desktops, as well as tablets and phones.
USNH Departments / Destiny One
This form is used by UNH departments for support/troubleshooting, training, feature requests, and creating event registration for public and paid events, including professional development, corporate training, youth programs and summer camps.
USNH Departments / Destiny One
This form is used by UNH departments/programs to propose, issue, or support UNH Digital badges.
Technology / Communications / Web & Mobile Services
Digital Governance provides a set of guidelines and standards for the UNH digital presence. This includes websites, mobile, social media, UNH TV, and other Internet and web-enabled services.
Technology / Learning Tools & Services / Audiovisual & Learning Space Technologies
UNH TV hosts a series of display devices across the UNH Durham and Manchester campuses, designed to display informational content including digital posters, movies, social media, and emergency alerts via a single central portal.
Human Resources / USNH HR Production / WISE
Technology / Email & Messaging / Email Services
Salesforce Marketing Cloud Directed Communication tool is available for approved users to send mass emails to faculty, staff, and students at UNH.
Technology / Accounts, Passwords, & Access
Directory Services offers technical support staff the ability to add, change, or otherwise manage computers and user groups within USNH's various computing directories.
Technology / Business Tools & Services
Document management solutions enable the campuses to be less reliant on paper, and help streamline business processes.
Technology / Business Tools & Services
Project work-related requests for the Document Management applications, including ApplicationXtender, Axiom/AnyDoc, and Banner Document Retention.
Technology / Business Tools & Services
DocuSign allows groups to create electronic documents and then collect e-signatures on them.
Human Resources / USNH HR Production / Banner HR
Human Resources / USNH HR Production / Do you have a Bright Idea?
Human Resources / USNH HR Production / HR Account Security
Technology / Servers, Data, Storage & Backups
Enterprise Infrastructure Services General Request Intake
Technology / Help, Support, & Training
The UNH IT Safe Electronic Equipment Disposal (SEED) program provides for the disposal of UNH-owned surplus electronic equipment.
Technology / Email & Messaging / Email Services
Email is a collaboration and messaging application. Users can access email using MS Outlook on their computer, mobile device, or via the web using O365.
Human Resources / USNH HR Production / WISE
Human Resources / Manager's Toolkit
To make changes to an employee’s job or position information, including FTE changes, Job Location changes, TS Org changes, Contract Date changes, and other such requests.
Human Resources / USNH HR Production / Banner HR
Human Resources / Manager's Toolkit / Hiring
Managing supervisors may request assistance in recruiting to fill a position, or with the hiring/selection process.
Human Resources / Manager's Toolkit
To notify HR of employee resignations, retirements, and terminations.
USNH Departments / UNH Office of Business Affairs / Events Management System
The EMS Desktop Client Software is used by campus space owners/administrators and event service providers to manage requests submitted for space.
USNH Departments / UNH Office of Business Affairs / Events Management System
The EMS Event Services Portal is the website used by the campus community to request campus space for meetings and events, and to request event services such as parking.
Technology / Business Tools & Services
For submitting issue, report and enhancement requests to Enterprise Advancement IT related to Trax, iModules, Tableau, WebI and other EAIT supported systems.
Technology / Business Tools & Services
Application hosting of various Enterprise Applications in support of the USNH business, student, and faculty community.
Technology / Help, Support, & Training
UNH offers IT managed enterprise encryption solution for the following operating systems: Microsoft Windows, Mac OS, and Linux. There is no cost to encrypt computers for UNH/USNH employees.
Technology
This form is for ET&S Staff only
Human Resources / USNH HR Production / Banner HR
Human Resources / USNH HR Production / Banner HR
Technology / Business Tools & Services
****FOR ET&S USE ONLY****
Use this form to schedule meetings and interviews, pay for conference and travel, request new equipment, request new or updated contracts, or for PeopleAdmin
Technology / Communications
The UNH Events Calendar is UNH’s main resource for event information. Schools, departments, offices, and student organizations post events happening at UNH to the Events Calendar.
Technology / Learning Tools & Services
The UNH Exam Scanning service
Human Resources / USNH HR Production / Data Request
USNH Departments / Campus Recreation & MUB
USNH Departments / Campus Recreation & MUB
Technology / Learning Tools & Services
myElements is a research information system. It automatically collects information related to research and scholarship using open data sources and licensed library databases.
USNH Departments / UNH Provost
(short description needed)
Human Resources / USNH HR Production / BusinesSolver
Technology / Business Tools & Services
File Transfer Services (FTS) provides the transfer of enterprise production data to and from known vendors or USNH departments. Incoming data is processed into the Enterprise Systems and outgoing data is processed by vendors or administrative offices at USNH.
Technology / Networks & Connectivity
Telecommunications and Network Services operate and manage Internet and department level firewalls to control the incoming and outgoing network traffic by analyzing the data packets and determining whether they should be allowed, based on UNH security policies.
Technology / Cybersecurity
The Cybersecurity Operations team provides leadership in establishing technology, policies, standards and practices to enhance information security for USNH.
Human Resources / Employee Resources
To request general support from the HR department. You may also contact your HR Business Partner or call your HR department.
Procurement
For general questions of the USNH Procurement Offices. Not sure how to begin? Use this form and one of our knowledgeable procurement managers will contact you.
*Do not post any restricted information in this request, for example social security numbers (SSNs) or date of birth (DOB).
Technology / Help, Support, & Training / IT Help
Enterprise Technology & Services is committed to helping the students, faculty, staff, parents, and guests of Granite State College, Keene State College, Plymouth State University, the University of New Hampshire, and the USNH System Office.
Find out how to get technology help from ET&S.
Technology / Help, Support, & Training / IT Help
Information technology support for Granite State College students, faculty, and staff.
Technology / Learning Tools & Services
Granite State College offers Chalk & Wire as its ePortfolio, an electronic collection of evidence that portrays your learning journey over time.
USNH Departments / Health and Human Services
Use this form to notify the CHHS Research Office of your intent to submit a grant or contract. Upon completion of this form, the applicant should contact their pre-award grant and contract administrator to develop the budget and submission plan. See complete list of GCAs here:
https://unh.app.box.com/s/y8dqc8j358ggq5deo1vjf...
Technology / Learning Tools & Services
Instructional design services are available to all faculty to enhance the quality of their teaching and support the effective use of instructional technology in their courses.
Technology / Help, Support, & Training / IT Help
GSC Learning Solutions helps business and industry partners to design, develop, and deliver custom online training, instruction, and innovative professional development.
Technology / Networks & Connectivity
Request assistance with internet access at Granite State College, including the wireless available at all of our campus locations.
Technology / Communications / Phone Services
Nextiva is the deskphone system used at Granite State College. You can use the Nextiva Portal to access many of the features available on your deskphone such as voice mail and call forwarding.
Technology / Networks & Connectivity / Virtual Private Networks (VPN)
Virtual Private Networking allows authorized users access to secure GSC networks from non-secure networks such as the internet.
Technology / Learning Tools & Services / Audiovisual & Learning Space Technologies
UNH Teaching & Learning Technologies maintains classroom-sized computer-per-seat facilities in Hewitt Hall, Kingsbury Hall, and the Memorial Union Building for demonstrations or hands-on computer training for both academic classes and non-academic events.
Technology / Hospitality & Campus Services
Hospitality and Campus Services - IT Division supports everything that is Point of Sale, Dining Hall entry (turnstile/finger scanning), AMC (Cats Cache deposit machines), and Campus Services
USNH Departments / UNH Office of Business Affairs
Human Resources / USNH HR Production / HR Account Security
Technology / Accounts, Passwords, & Access
Request an HR Background Check.
Technology / Business Tools & Services / Human Resources Information Services
Work requests for Human Resources Information Systems like Banner HR.
Human Resources / USNH HR Production / Training
Technology / Accounts, Passwords, & Access
Identity and Access provides services to system owners including: access request and approval workflows for specific systems, access tracking and deprovisioning notifications, addition of single sign-on and multifactor authentication to University systems, identity management tools for service desk technicians.
Technology / Help, Support, & Training / IT Help
iLearnNH is committed to providing quality support and training to K-12 districts and alternative education programs across the state of New Hampshire, including support with Canvas, Zoom, and Kaltura.
Technology / Networks & Connectivity
In partnership with InCommon, Enterprise Technology & Services offers unlimited security certificates at no cost to websites affiliated with UNH, USNH, UNH Manchester, Granite State College, UNH Law, Keene State College, and Plymouth State University.
Technology / Business Tools & Services
Technology / Learning Tools & Services
There are many technology resources available to provide instructional continuity for your classes when moving from face to face to online modality for a period of time. Access resources, training, support, and request consultations.
Technology / Learning Tools & Services
Instructional design services are available to all faculty to enhance the quality of their teaching and support the effective use of instructional technology in their courses.
Human Resources / USNH HR Production / Data Request
Technology / Retail Services
Use this page to submit any and all IOD technology purchase requests.
Technology / Help, Support, & Training / IT Help
The IT Depot provides guidance on computer purchases, liaison and depot repair services, a laptop loaner program, referrals for repairs, basic diagnostics, and fee-based software services.
Technology / Business Tools & Services
IT Service Management (ITSM) is comprised of processes and tools that support consistent delivery of IT services to the USNH community.
Technology / Business Tools & Services
This service focuses on production job scheduling and monitoring, mainly through AppMan, and supports Enterprise Technology & Services (ET&S) and administrative departments.
Technology / Retail Services
Creative Cloud is a great place to start any creative project. Licenses for this software are only available to faculty/staff. Students have access to this software through labs where it is installed.
Complete this form to request a Creative Cloud license. Once the form is submitted, you will get an email from Adobe with details on how to claim your license.
Technology / Accounts, Passwords, & Access
Colleague Information System Accounts are issued to KSC employees upon request. The account is to be used only by the staff, faculty, or student worker to whom the account is assigned, and only to perform administrative or advising duties as related to the employee’s position at KSC.
Technology / Help, Support, & Training
Changing offices may require that computer systems, peripherals and telephone jacks/numbers be relocated or activated.
Technology / Help, Support, & Training
Media equipment is available for circulation and may be used without charge by the faculty, staff and students of Keene State College for academic purposes.
The Help Desk at Keene State has a small inventory of computers available on a temporary basis for faculty and staff to be used for emergencies or special requests.
Technology / Networks & Connectivity
Use this form to request activation of an existing network jack or installation of a new network jack.
Technology / Communications / Phone Services
Use this form to report an issue with a Blue Light phone or make a phone jack request.
Technology / Accounts, Passwords, & Access
The KSC Remote Access/VPN solution was developed to protect KSC data within the KSC network. It enables authorized users secure/encrypted access to the KSC network and to KSC IT resources. It is implemented using the Pulse Secure client software for both PC and Mac OSX users.
Technology / Accounts, Passwords, & Access
The KSC Sponsored Account request process is intended for use by KSC faculty and staff who are sponsoring a guest who need access to campus network resources for a short period of time.
Technology / Accounts, Passwords, & Access
Request access for a Keene State College (KSC) student worker whose job responsibility requires access to information located on the Q drive &/or for them to login with a unique profile to a faculty/staff workstation. The student will not be able to access faculty/staff documents or email and will not be able to install any software.
Technology / Networks & Connectivity / Virtual Private Networks (VPN)
The KSC Remote Access/VPN solution was developed to protect KSC data within the KSC network. It enables authorized users secure/encrypted access to the KSC network and to KSC IT resources. It is implemented using the Pulse Secure client software for both PC and Mac OSX users.
Technology / Business Tools & Services
Our services focus on Lean facilitation, training, mentorship, and consultation needed to successfully manage strategically aligned Lean projects.
Technology / Learning Tools & Services / Audiovisual & Learning Space Technologies
Our professional staff will work with you to plan and design an effective audiovisual system for your facility.
Technology / Learning Tools & Services / Audiovisual & Learning Space Technologies
Report a problem or ask a question regarding technology in a classroom or learning space.
Human Resources / Employee Resources
For questions related to leave and disability.
Human Resources / USNH HR Production / WISE
Technology / Learning Tools & Services / Media Services
Lecture capture is an umbrella term describing any technology that lets instructors digitally record their lectures (using audio and/or video, screen capture, or PowerPoint slides) and make those recordings available to students.
Technology / Help, Support, & Training / IT Help
Technical support for the College of Liberal Arts (COLA) is provided by the UNH Desktop Support team.
Human Resources / USNH HR Production / Linkedin Learning
Technology / Servers, Data, Storage & Backups
Enterprise Technology & Services provides file sharing and storage for individuals and workgroups, using desktops and all major mobile computing platforms.
Technology / Email & Messaging / Email Services
The UNH Manchester IT department sends Directed Communication Emails on behalf of departments to Manchester students.
USNH Departments / Campus Recreation & MUB
Technology / Help, Support, & Training / IT Help
Enterprise Technology & Services is developing support for Microsoft Integrated Services (MIS) Microsoft 365 (email, OneDrive, SharePoint, and Teams) as part of our work to consolidate the Microsoft environment across all of our USNH institutions. This consolidation will provide an environment that seamlessly supports sharing files and collaborating among all USNH institution members. MIS includes Email, OneDrive, Teams, and SharePoint. These applications also support creating and sharing files with products like Word, Excel, and PowerPoint. Microsoft is providing training for USNH customers.
A list of Frequently Asked Questions can be found here-
https://td.unh.edu/TDClient/60/Portal/KB/Articl...Use the “Request Support” button to the right for questions regarding the Microsoft Integrated Services Transi
Technology / Business Tools & Services
Microsoft Office 365 (O365) is a subscription program through Microsoft that allows you to install the latest version of its popular productivity suite, Microsoft Office, which includes Word, Excel, PowerPoint, and other programs, on a PC, Mac, tablet, or smartphone.
Technology / Retail Services
Faculty and staff may request additional Office 365 licenses such as Microsoft Visio, Microsoft Project, Power BI, or access to free Windows Server Standard.
Technology / Email & Messaging / Video Chat & Messaging
Microsoft Teams is a chat-based workspace in Office 365 that makes it easy to have conversations, share files and collaborate on documents, and get work done with teams across the organization.
USNH Departments / UNH Student Success / Military and Veteran Services
For UNH departments only.
USNH Departments / UNH Student Success / Military and Veteran Services
For Parents, Other Representatives, and Prospective/Inbound UNH Students to request support from Military and Veteran Services office.
USNH Departments / UNH Student Success / Military and Veteran Services
For Students to request support from Military and Veteran Services office.
Technology / Communications / Web & Mobile Services
The Web & Mobile Development group creates application software for handheld devices.
Technology / Learning Tools & Services / Learning Management Systems (LMS)
Granite State uses Moodle, a web-based learning management system for delivering course content and learning activities online.
Technology / Learning Tools & Services / Learning Management Systems (LMS)
Moodle is a web-based learning management system used at Plymouth State University. Instructors can use it to post their syllabus, any other course materials, or communicate with students.
Technology / Accounts, Passwords, & Access
MyAccount is the USNH password change and account claiming tool.
Technology / Communications
MyKSC is the official KSC student Web portal. It’s the place where students have access to a link for their Office 365 e-mail accounts, campus announcements, register for courses, pay tuition, access class transcripts and grades, and review class schedules. Any KSC affliated Department or student organization/club may post an announcements for students using this form.
Technology / Communications
myPlymouth is the portal that Plymouth State University provides you to access our collection of electronic services.
Technology / Communications
The myUNH Portal is a central location for all UNH Faculty, Staff, and Students to gain access to campus-wide information, announcements, and resources.
Human Resources / USNH HR Production / WISE
Technology / Networks & Connectivity
NetworkNH operates and manages Internet services for the University System of New Hampshire and several other non-profits throughout the state.
Technology / Help, Support, & Training
For new Keene State College employee user accounts and access to the network and campus network drives.
Human Resources / USNH HR Production / HR Account Security
Human Resources / USNH HR Production / PeopleAdmin
Human Resources / Manager's Toolkit / Hiring
To request the creation of a new position.
Technology / Retail Services
Faculty and staff may request subscriptions for NVivo.
Technology / Cybersecurity
Request access to One Leavitt Lane or report issues with existing access.
Human Resources / USNH HR Production / Compensation
Human Resources / USNH HR Production / Other HR Production Request/Question
Human Resources / USNH HR Production / Payroll Question
Human Resources / USNH HR Production / PeopleAdmin
Human Resources / USNH HR Production / WISE
Human Resources / USNH HR Production / Banner HR
Human Resources / USNH HR Production / Training
Technology / Business Tools & Services / Student Information Services
The Parent Portal service is a self service application enabling student-authorized users to view billing account information, financial aid, grades, and make payments.
Human Resources / Manager's Toolkit / Hiring
To hire part-time adjunct staff working less than 20 hours per week.
Technology / Business Tools & Services
myPortal (Pathify) provides a central location for all USNH students, faculty, and staff to gain access to campus specific information, announcements and resources based on, and branded to, their unique institution and role.
It can be reached at my.usnh.edu
Technology / Communications / Web & Mobile Services
myPages is a free website building tool available to students, faculty, and staff at the University of New Hampshire.
Technology / Communications
Plymouth State University offers students, faculty, and staff their own space on the Internet to start sharing their voice with the world.
Technology / Learning Tools & Services
Plymouth State offers Mahara, a fully featured electronic portfolio, weblog, resume builder and social networking system, connecting users and creating online communities.
Technology / Help, Support, & Training
The EQ is a service that allows PSU students, staff, and faculty to borrow laptops, media production equipment, and more.
Technology / Retail Services
Purchasing process for all university technology purchases using PSU or Grant monies.
Technology / Learning Tools & Services / Audiovisual & Learning Space Technologies
Learning Space Technologies has a large catalog of portable audiovisual equipment for your course or course requirement.
Technology / Business Tools & Services / Project Management
By examining a process with the objective of creating efficiencies that optimize the customer's value and experience, the organization will gain speed of delivery and reduce risks to quality, thereby improving customer satisfaction.
Technology / Business Tools & Services / Project Management
The Project Management Office provides various services to assist USNH departments in providing effective process, portfolio, and project management.
PSU Communications and Marketing
To help us meet your needs and understand the full scope of your project, please complete the work request form. Communications & Marketing will contact you once we have received and reviewed your work request to schedule a planning meeting, if necessary. Communications & Marketing receives many new work requests each week and must allocate our resources toward those projects that most directly support PSU's mission, goals, and initiatives. If we're unable to fulfill your request, we'll do our best to suggest alternative avenues for production. Turnaround time on requests depends on the length and complexity of your request and Communications & Marketing current work queue. Thank you.
Technology / Networks & Connectivity
Plymouth State offers wireless and wired network connectivity for your devices.
Technology / Communications / Phone Services
Plymouth State University offers phone services, including telephone access, voicemail, and call forwarding.
Technology / Help, Support, & Training / Print Services
Make a request to the Plymouth State Print Depot.
Technology / Networks & Connectivity / Virtual Private Networks (VPN)
A Virtual Private Network (VPN) is used to connect securely to a remote network via the Internet. This is especially important if you are traveling and using an unfamiliar network (I.e. airports, coffee shops, etc.) PSU maintains a VPN so that employees can access files, applications, printers, and other resources on the office network without compromising security.
Technology / Help, Support, & Training / Print Services
Find out more about public printing on the USNH campuses.
Technology / Cybersecurity
Video cameras that are installed at the University of New Hampshire for safety and law enforcement purposes and video data from such cameras must comply with the Public Safety Video Camera System (PSVCS) standard.
Human Resources / USNH HR Production / HR Production Project Request
Human Resources / USNH HR Production / HR Production Project Request
Technology / Networks & Connectivity
To request this service, please fill out the following form with the name, phone number and email of the event contact, the specific buildings and locations the event will take place, and the duration of the event.
Human Resources / USNH HR Production / Banner HR
Technology / Accounts, Passwords, & Access
In rare circumstances, a YubiKey may be necessary. A YubiKey is a small hardware token that can be used as a second factor. Enterprise Technology & Services has a limited number of YubiKeys that fit USB 2.0/USB 3.0 ports on a computer or docking station offered on a first come, first serve basis for business reasons such as grant-related or legal restrictions on using a personal device for work. If a YubiKey is necessary for you to perform work, you may request one at this form. Please note that the YubiKey is university property.
If you need a YubiKey that does not meet the above specifications (for example, if you only have USB-C ports), YubiKeys may be purchased from major technology retailers on uShopNH.
Human Resources / USNH HR Production
Human Resources / USNH HR Production / Compensation
Technology / Servers, Data, Storage & Backups
The Research Computing Center (RCC) offers support services for your Information Technology (IT) related research proposal requirements. RCC can assist with hardware specifications, vendor quotes, data management plans, facilities documents, cyberinfrastructure plans, and letters of support. For post-award, RCC offers a variety of services including data management (storage & backups), high performance computing (HPC), project website development, software development, training, scientific computing, virtual reality, systems administration, network administration and cybersecurity. RCC supports applications managed by the Office of Research, Economic Engagement, and Outreach (REEO), including Cayuse, InfoEd , myElements, and FindScholars.
Human Resources / USNH HR Production / Payroll Question
Technology / Cybersecurity
An IT risk assessment is a thorough look at your IT system to identify software, hardware, situations, processes, etc. that may cause harm to your system. After identification is made, an analysis and evaluation is conducted to see how likely and severe the risk is. When this determination is made, a further investigation is conducted to decide what measures should be in place to effectively eliminate or control the harm from happening. Request a Risk Assessment of an USNH IT system if you suspect it may be at risk.
Human Resources / USNH HR Production / Banner HR
Technology / Cybersecurity
Technology Vendors who may be contracted to provide IT services to The University System of New Hampshire or USNH institutions must demonstrate compliance with applicable USNH policies and/or regulatory standards by completing a Security Assessment Review.
Technology / Communications / Web & Mobile Services
Web & Mobile Development provides website analytics and search engine optimization (SEO) services.
Technology / Servers, Data, Storage & Backups
For System Administrators to request new servers/VMs
Technology / Business Tools & Services
Detailed instructions for Service updates
Technology / Business Tools & Services
TEst for service offering
Technology / Business Tools & Services
Microsoft SharePoint is a web based communication and collaboration tool that is tightly integrated with other Microsoft M365 cloud applications.
Procurement
Initiate a Sourcing Event with Procurement (formerly known as a Bid Process).
Technology / Learning Tools & Services / Audiovisual & Learning Space Technologies
Learning Space Technologies provides audiovisual production for events of all sizes and scopes. Special Events include all non-USNH Course events.
Technology / Retail Services
USNH provides a set of standard computer models available for purchase. For instances where the standards do not meet business requirements, you may request an exception.
Technology / Learning Tools & Services / Media Services
Kaltura can be used to stream audio/video to your students, and have them upload their own streaming audio and video.
Human Resources / Manager's Toolkit / Hiring
To hire a student into a student hourly or work-study position.
Technology / Business Tools & Services / Student Information Services
Work requests for the Student Information Services applications.
Technology / Accounts, Passwords, & Access
UNH Students may indicate a preferred first name that will appear in documents internal to UNH.
Please use this form only if you have designated a Preferred First Name with the UNH Registrar and it is not used/displayed somewhere you feel it should be.
Technology / Learning Tools & Services
Student Response Systems provide real-time polling capabilities in the classroom via dedicated "clicker" hardware, the use of mobile devices, or a web application.
Technology / Learning Tools & Services
Navigate provides services for students to connect with advisors and faculty. This tool provides the opportunity for advisors and student support personnel to document and track student progress towards goals. Key features include scheduling and managing student appointments with advisors and faculty.
Technology / Help, Support, & Training / IT Help
The Help Desk at Keene State provides a wide range of technology services and support for the students, faculty, and staff of Keene State College.
Technology / Help, Support, & Training / IT Help
Submit a request to the Help Desk at Plymouth State University.
Technology / Help, Support, & Training / IT Help
Submit a technology request online and receive a response within one business day.
Technology / Help, Support, & Training / IT Help
The Enterprise Technology & Services team invites feedback to help us with our efforts towards continuous process improvement.
Human Resources
USNH recognizes that the options available for gender identity and personal pronouns will require occasional updates, and welcomes your suggestions. Note: Please do not submit personal information on this form. If you wish to discuss a personal matter, please contact your HR partner or your campus Diversity Office. To update your Professional or Chosen Name, Gender Identity, or Personal Pronouns, edit your employee profile following the instructions at:
https://td.unh.edu/TDClient/KB/ArticleDet?ID=2299
Human Resources / Manager's Toolkit
To update an employee's Supervisor and/or Time Approver.
Procurement
Current and prospective Suppliers and Providers of services/goods to USNH institutions may use this form to ask a question or submit requested information to USNH Procurement.
*Do not post any restricted information in this request, for example social security numbers (SSNs) or date of birth (DOB).
Technology / Retail Services
USNH Departments / UNH Survey Center
Human Resources / USNH HR Production / Training
Technology / Servers, Data, Storage & Backups
This is a service request for routine work needed by the System and Database Administration teams.
Human Resources / USNH HR Production / PeopleAdmin
Human Resources / USNH HR Production / Systems Performance
Human Resources / USNH HR Production / Systems Performance
Technology / Learning Tools & Services
Report issues or make suggestions on the Teaching and Learning Resource Hub.
Technology / Learning Tools & Services
Teaching and course evaluations are used to gather valuable student feedback and support a positive learning experience.
Technology / Business Tools & Services
TeamDynamix (TDx) is available USNH-wide to all departments and is UNH's official project and portfolio management tool. TeamDynamix has also proven to be a valuable resource in helping many USNH departments meet their Enterprise Service Management needs.
Technology / Communications
Technology Communications provides timely planning and distribution of user-friendly technology-related news & information for the USNH community.
Technology / Business Tools & Services / Project Management
The Technology Selection and Purchase process helps connect your business needs with existing technology solutions, saving your valuable time and maximizing resources. Use the Submit a Request link to ask a question about this process, request assistance in technology selection, or initiate a request for a technology purchase.
Technology / Business Tools & Services
Short description here
Human Resources / USNH HR Production / WISE
Human Resources / UNH HR Report Requests
USNH Departments / UNH Grad School
USNH Departments / UNH Grad School
USNH Departments / UNH Grad School
Technology / Help, Support, & Training / IT Help
Submit an IT question directly to UNH Law IT support staff.
Human Resources / UNH HR Report Requests
Technology / Help, Support, & Training / IT Help
The UNH Manchester IT department provides multiple levels of IT support for all users on the Manchester campus.
Technology / Communications / Phone Services
Enterprise Technology & Services operates and maintains the phone system for the University. The phone system includes the Durham, Manchester and Concord campuses plus the USNH system offices, the Interoperability Lab, Jackson Lab and the Sea Grant offices.
Technology / Learning Tools & Services
The UNH Student Computing Labs/Clusters provide Macintosh, Windows, and Linux computer systems free for use by all UNH faculty, staff, and students.
Technology / Networks & Connectivity / Virtual Private Networks (VPN)
UNH's Virtual Private Network (VPN) allows authorized users to access secure university networks from non-secure networks.
Technology / Networks & Connectivity
UNH provides wired Ethernet network access in for the Durham, Manchester, Concord, and USNH System office sites.
Technology / Networks & Connectivity
The UNH-Secure wireless network provides the peace-of-mind security of a wired network with the mobility of wireless.
***Note: The UNH Secure wireless network is being replicated by eduroam. Click visit the following link for more information:
https://td.unh.edu/TDClient/60/Portal/KB/Articl...
Technology / Business Tools & Services
Customers should use this form to report bugs, request new features, or ask questions to UNHCEMS
Human Resources / USNH HR Production / Documentation Request
Human Resources / USNH HR Production / Documentation Request
Technology / Business Tools & Services
The User Content Repository provides a content repository for files related to administrative offices’ mission critical business processes.
Technology / Cybersecurity
All use of USNH institutional information must be approved by the appropriate data steward including use of institutional data housed in one system or application that will be uploaded/sent/feed into another system or application. The Data Access Request process facilitates requesting, approving, and tracking requests for access to and use of data.
Human Resources / USNH HR Production
Technology / Accounts, Passwords, & Access
Use this form if you are a service owner, technical contact, or business contact representing an application that is already set up with our legacy single sign-on system and would like to schedule an out-of-band migration to the newer system.
The new authentication system is built on Microsoft Azure and provides a more streamlined single sign-on experience, as well as better security and stability.
Technology / Networks & Connectivity
Enterprise Technology & Services operates and maintains the phone system for all USNH institutions which are available to all faculty and staff.
Technology / Accounts, Passwords, & Access
Use this form to request a single sign-on relationship with an application or service, allowing members of our community to securely log in using their institutional credentials.
Service owners who already have a single sign-on relationship with an existing application can also use this form to request updates or report issues.
Human Resources / USNH HR Production / Banner HR
Human Resources / USNH HR Production / Banner HR
Human Resources / USNH HR Production / USNH Time & Leave Reporting
To report issues or request support regarding Time and Leave Reporting through the Kronos application.
Human Resources / USNH HR Production / Banner HR
Technology / Business Tools & Services
Desktop virtualization is software technology that separates the desktop environment and associated application software from the physical client device that is used to access it.
Technology / Servers, Data, Storage & Backups
Enterprise Technology & Services offers VMware-based server hosting as part of our efforts to improve our computing environment and encourage environmental responsibility through efficient and effective use of resources.
Technology / Cybersecurity
Leveraging the Acunetix Web Vulnerability Scanner (WVS), Enterprise Technology & Services allows application developers to request scans of their development sites before rolling into production to determine if any vulnerabilities exist.
Technology / Email & Messaging / Video Chat & Messaging
Zoom is an easy-to-use web conferencing and web classroom platform.
Technology / Communications / Web & Mobile Services
Web Consulting is available for multiple facets of web development.
Technology / Communications / Web & Mobile Services
Website Hosting is provided and managed for Web and Mobile development clients through partnerships with Academic Computing Services.
Technology / Business Tools & Services / Human Resources Information Services
The Web Information System for Employees (WISE) is a self-service web application showing everything that pertains to an employee's status.
Technology / Learning Tools & Services
The Qualtrics Survey Research Suite is a web-based survey and data analysis service.
Technology / Communications / Web & Mobile Services
The Web and Mobile Development team has annual Service Level Agreement (SLA) maintenance contracts to assist you with updating your website and managing your database.
Technology / Business Tools & Services / Student Information Services
Banner Self Service (Webcat) is self-service, administrative software enabling users to view, and in some cases update, administrative data.
Human Resources / USNH HR Production / Data Request
Technology / Business Tools & Services
WebIntelligence (WebI) is an enterprise application supporting self-service access for reporting and analysis of data from various applications.
Technology / Business Tools & Services / Student Information Services
Online and self-help services are available through WebROCK. WebROCK is available to all GSC students enrolled in credit-bearing coursework.
Technology / Communications / Web & Mobile Services
Web and Application Development and Design services include Drupal development, information architecture, and systems integration.
Human Resources / USNH HR Production / Payroll Question
Human Resources / USNH HR Production / WISE
Human Resources / USNH HR Production / Documentation Request
Technology / Business Tools & Services
Configuration Manager is a management tool that allows you to focus on your work rather than on keeping your computer up to date and virus free.
Technology / Servers, Data, Storage & Backups
Request Windows Server or Enterprise Application installation or support.
Technology / Business Tools & Services
The windows imaging service allows desktop technicians to set up machines for faculty and staff with a standard Windows Operating System and various software packages.
Technology / Business Tools & Services
For this group to use to create operational work tickets in TDx.