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This article explains how to enable folder/file sharing securely with collaborators external to USNH regardless of whether or not they have a Microsoft 365 subscription, or SharePoint account.

This article describes how to apply a sensitivity label to the email messages that you compose in the Web or Desktop versions of Outlook Office 365.

This article describes how to recover files or folders in OneDrive or on your computer that may have been trashed or deleted.

This article explains that OneDrive is only available for Windows and Mac users and is not supported in the Linux operating system.

This article will discuss identifying students that have an Alert and associated Tag on their profile based on being identified from a Progress Report(s) at both UNH and PSU.

Navigate now has the ability to include a URL/Phone number for the meeting, assisting in a virtual environment.

This article describes the EAB Case management PILOT workflow for students marked "At-Risk" from a progress report within CHHS or CEPS

This article will cover the process of cancelling a campaign that has been created and sent to students. This can be a multi-step process if students registered or a session related to the campaign before it was deleted. If there are existing sessions with students for the campaign, the user will need to not only delete the campaign but also manually remove said appoints from their calendar.

This article will walk users through the process of syncing their Outlook calendar with Navigate to ensure availability is accurate.

This article will define the Modified Date that shows on Shared Data Extensions

This article will discuss tips and tricks to ensure the user is selecting the correct Shared Data Extension (Audience) when sending an email.

Salesforce Marketing Cloud (SFMC) allows users to see information specific to emails that have been sent using the system. Some of the information includes the number of emails sent, how many were opened, how many unique opens, who did not open the email, Did any emails bounce, did users click on links in the email, which links were clicked. This article will walk users through accessing this information.

This article will walk users through the process of taking a list they have generated from another system and uploading it to Salesforce Marketing Cloud (SFMC).

This article will discuss uploading an Ad-Hoc list that contains User Defined fields. Once uploaded to the Salesforce Marketing Cloud (SFMC) the user will have the ability to embed fields that would allow the system to insert information contained within the ad-hoc list. This could include but not limited to, Class Names, Dollar Figures, Locations and/or Events.

This article will discuss the functionality and attributes of the Salesforce Marketing Cloud (SFMC) calendar and information contained within.