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This article will define the Modified Date that shows on Shared Data Extensions

This article explains why a recipient may receive duplicate emails from Salesforce Marketing (Directed Communication).

This article explains why images in email content may not scale to fit when viewing on different platforms.

This article will discuss how to request an email template specific to your College or Business Unit.

This article will discuss the required elements for updating each of the different lists types within Salesforce Marketing Cloud (SFMC) Ad-Hoc list upload module.

All emails sent through the Salesforce Marketing Cloud require approval prior to being sent. This article describes the available approval teams, when they are used, and who the approvers are for that team.

Welcome to the information page for the Salesforce Marketing Cloud Directed Communication System. Salesforce Marketing Cloud is the replacement for the legacy, Blackboard Directed Communication System.

Directed Communication is available to UNH users to send official communications to internal constituents via email.

See the differences between Salesforce reports in Lightning and Classic.

Learn about the Home Page and Navigation when using the Salesforce Lightning User Interface.