WebI: Bookmark No Longer Works

Question:
My WebI bookmark in my browser no longer works.  What should I do?

Answer:
Sometimes when WebI is upgraded, the URL for the Website has to be changed.  Bookmarked URLs will no longer work.

Remove old WebI bookmarks and instead access WebI from the USNH Gateway website. Select Access WebIntelligence from the Gateway Quick Links drop-down menu or the Production Systems menu.

It is always best to access WebI through the USNH Gateway webpage. Bookmarks that access the WebI login page directly are not recommended.

*Need help?*
If you need help, please contact the EIM team at https://td.unh.edu/TDClient/Requests/ServiceDet?ID=142,  or by calling the IT Service Desk at 862-4242.

Details

Article ID: 989
Created
Fri 7/19/19 5:45 PM
Modified
Tue 3/3/20 3:30 PM