Task: This article describes where and how to find Canvas help and support documentation.
Instructions:
If you are having issues with Canvas, use the (?) Help link found in the bottom, left corner of the Canvas site. The help windows gives you the option to connect to multiple support options your campus; Canvas guides and IT Knowledge Base help documentation or to connect to directly with Canvas support using either the Chat with Canvas Support or the Canvas Support Hotline.
You must be logged into your Canvas course site to see the help link. If you are unable to login please call your campus IT Service Desk
- UNH Durham 603-862-4242
- PSU Plymouth 603-535-2929
- KSC Keene 603-358-2352
- GSC Concord 888-372-4270
Please use this link to the ET&S Help Desk team to locate your local campus contact information
Outcome:
What users can expect to happen after completing the steps in the how-to knowledge base article.
Further reading:
ET&S Help Desk team Contact
Need additional help?
Please use this link to the ET&S Help Desk team to locate your local campus contact information. Use the “Submit a Question” for your campus to enter an online support request.