Teams: Introducing Microsoft Teams


This article explains the features in Microsoft Teams and what you can do with them.

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With Microsoft Teams on your PC, Mac, or mobile device, you can:

  • Pull together a Team
  • Use chat instead of email
  • Securely edit files at the same time
  • See likes, @mentions, and replies with just a single tap
  • Customize it by adding notes, web sites, and apps
  • In the cloud so everyone can work together no matter where they are

With chat, you can have private one-on-one or group conversations that are not in the public team channel. And with calls, you can make calls or check your history or voice mail.

View a chat

  • Select Chat and choose a person or group from the chat list.

Start a chat

  1. Select the New chat icon in the top bar (square with a pencil in it).
  2. Type the name of the person or people you want to contact.
  3. Select the down arrow to add a name to your chat group.

Make video and audio calls from a chat

  • Select Video call or Audio call to call someone directly from a chat.

Use Recent and Favorites

  • On the left side of the app, you'll see your Recent conversations as well as your Favorites.

Make calls and view history or voice mail

  1. Select Calls > Dial a number, and enter a phone number. When you're ready, select Call to start the call.
  2. Select Calls > History to see your call history.
  3. Select Calls > Voice mail to check your voice mail.
  4. If you don't have Calls, select Activity to see any missed calls and voice mail.

Need Additional Help?

More information available at Microsoft - Teams Video Training.

LinkedIn Learning - Microsoft Teams

Please fill out the Microsoft 365 Support webform with as much detail as possible, or contact the ET&S Help Desk team on your local campus.


Article ID: 695
Fri 7/19/19 5:32 PM
Fri 4/15/22 4:51 PM
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