On-Boarding an Amazon Echo or Dot to UNH-WiFi

Amazon Echo UNH-Public Connection Instructions:
1.    Visit alexa.amazon.com on an internet browser. In step 8 of this tutorial, you will need to record the MAC Address of your Echo device, which will not appear if you use the Alexa app for setup. If you already know the MAC address of your device, you can prevent having to find it interrupting the setup process later and register your device via the Non-Browser Device Registration at networking.unh.edu
2.    Sign in using your Amazon username and password. If necessary, create an account and then log in using that account.


3.    Plug in your Amazon Echo device. It may say that it is having trouble connecting to the internet. This is okay.
4.    In your browser, click "Settings", then "Set Up a New Device".
 


 
5.    Continue following the directions until it asks about an orange light ring. Because your device is having trouble connecting, you will not see this orange light ring, so click "Don’t see the orange light ring?"
 


 


 

 


6.    Follow the instructions to press the action button for about 5 seconds (until the orange ring appears), then click "Continue".
 






7.    Next, to connect to your Alexa using wifi, go to your wifi settings and connect to "Amazon-XXX". Once successfully connected, click "Continue".
 

 


 
8.  Select the UNH-Public network. On this page, make sure to make a note of the MAC address at the bottom of the screen. You may need this later. Once you have copied down the MAC address, confirm this is the proper network. On this page, make sure to make a note of the MAC address at the bottom of the screen. You may need this later. If not already done, use this MAC address to register your device via the Non-Browser Device Registration at networking.unh.edu. This step may interrupt the setup process and you may have to start again.


 


9.    After selecting the UNH-Public Wifi Network, your device will complete the connection process within a couple minutes.

10.    For others, the Echo will still be unable to connect. Unfortunately, this is because Echos and Kindles share an operating system, so our network may identify your Echo as a Kindle, which is not a media device and therefore not automatically kept on UNH-Public. To deal with this, you will want to open a ticket with UNH IT at https://itsupport.unh.edu/help/. Make sure to include details on what you are experiencing, as well as the MAC address you copied down in Step 10.

11.    Once UNH IT contacts you about your Echo being recognized properly, it should now work. If you left your Echo plugged in, you may have to unplug it for a minute and then plug it back in.

Details

Article ID: 658
Created
Fri 7/19/19 5:31 PM
Modified
Mon 8/17/20 4:17 PM