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Task: To move files/folders from Dropbox to OneDrive.
Instructions using Dropbox Smart Sync:
Step 1 - Open Dropbox.
Step 2 - Select Settings > Preferences.
Step 3 - Select the Sync tab.
Step 4 - Uncheck Let my admin manage this setting.
Step 5 - Specify the re-location area on your computer for your files/folders.
Note: The default location is your C: drive.
Step 6 - Click Selective Sync….
Step 7 - Choose Select All and click Update.
Step 8 - Click OK on the Update Selective Sync Settings dialog box.
Step 9 - Sign into Microsoft 365, open the app launcher, choose OneDrive.
Step 10 - Choose My Files from the OneDrive navigation menu.
Step 11 - Select Folder from the Upload drop-down menu.
Step 12 - Use File Explorer to navigate to the re-location area you specified earlier.
Step 13 - Select all the re-located folders in File Explorer and click Upload.
Step 14 - Select Move out of Dropbox, if prompted to remove folder from Dropbox account and all devices to OneDrive.
Note: If you have files to upload, return to Step 11, and select Files from the Upload drop-down menu.
Outcome: If the transfer is successful, a message displays on the OneDrive icon in the top right menu bar and your selected folders/files are migrated from your Dropbox to your OneDrive.
Next Steps: Delete the files and folders from your Dropbox.
Instructions using File Explorer:
Step 1 - Sign into Microsoft 365, open the app launcher, choose OneDrive.
Step 2 - Choose My Files from the OneDrive navigation menu.
Step 3 - Open Windows Explorer.
Step 4 - Navigate to your Dropbox folder.
Step 5 - Select the folders/files that you want move to OneDrive.
Recommendations: If you have a large number of folders/files to move, select a few at a time. After moving those selected, set the Dropbox version of those folders/files to Online Only.
Step 6 - Drag the select folders/files and drop them into OneDrive.
Outcome: Your selected folders/files are migrated from your Dropbox to OneDrive.
Next Steps: Delete the files and folders from your Dropbox.
Additional Support: If you are unable to successfully move your folders/files using the procedures provide, contact your desktop support team.