Summary:
These instructions are provided to help assist users with updating desktop based Apple Mail and Calendar Applications for the USNH Unified M365 environment. There are two parts, 1) removing the old campus based account, and 2) adding the account for the Unified environment.
Content:
Part 1: Removing the old campus based account
1. Open the Apple Mac Mail email client:
2. Go to Mail -> Preferences in the upper left menu next to the Apple icon:
3. Select the "Accounts Tab":
4. Under the accounts listing, select your campus account and click the minus (-) button at the bottom of the list. This will remove the account from the desktop based apple mail application on your computer but will not impact the email on the web. You may have other accounts listed in the accounts listing (i.e. Gmail or iCloud) - these accounts are not impacted by this process and should be left as is.
5. Quit out of the Apple mail client.
Part 2: Adding the USNH unifed M365 email and calendar accounts
1. Open the Apple Mac Mail email client:
2. Go to Mail -> Preferences in the upper left menu next to the Apple icon:
3. Select the "Accounts Tab":
4. Under the accounts listing, click the Plus (+) button at the bottom of the list:
5. Select "Exchange" then click the "Continue" button
6. Enter the following information:
Enter your First and Last Name
Enter your email address as follows: first-name.last-name@campus.edu with the campus being your Primary Home campus.
For example:
- Francine.Smith@granite.edu
- Tom.Brown@keene.edu
- Susan.Smith@plymouth.edu
- Joe.White@unh.edu
Click the "Sign In" button
7. Click "Sign-in" to be passed over to the log in page for the Unified M365 environment:
8. Click "Sign-in" to be passed over to the log-in page for the Unified M365 environment. Log in with your Username/NetID and Password:
(example: abc9876, not your email address)
9. You will be passed back to the Apple Mail Application and asked to "Select" the other apple applications you want to use with this account. This is where you would select the Apple Calendar app and any other features to sync with the M365 environment. Once you have made your selections, click the "Done" button
10. Your Apple mail and Calendar (and any other apps you chose above) will now be synced with the Unified M365 environment. Depending upon how much data and email you have in the cloud, it may take a few minutes or even a couple hours for the email and calendar entries to fully sync from the Cloud based environment.
Need Additional Help?
Please fill out the Microsoft 365 Support webform with as much detail as possible, or contact the PSU Help Desk team on your local campus.