M365: Instructions for accessing Web-based Email and M365 Apps

Immediately following M365 migration process, you may need to access your Microsoft applications on the web until local desktop applications can be reconfigured.   Below are instructions on accessing your M365 applications on-line.

(You may need to repeat these steps if you access multiple devices).

  1. On your laptop/computer, open web browser.
  2. Log into portal.office.com
  3. At the “Pick an account” pop up window, click on the three ellipses to the right of your name.  Choose “Sign out and forget”. (See below)

Note:  if you do not see the "Sign out and forget" option, you will need to Clear your browser cache, start a new browser session and begin again at step #1 above.

  1.  You will be presented with the unified M365 log on page.  Enter username and password.  

(Use only your username, NOT email address to log-on.  Username:  abc9876 )

  1. Click on the Outlook Icon

  1. You will be passed over into the unified M365 environment and will be able to read & send email and access your web-based files.

Additional instructions for M365: Connecting to services in unified M365 environment provides information reconfiguring your M365 Desktop Applications.

Need Additional Help?

Please fill out the Microsoft 365 Support webform with as much detail as possible, or contact the ET&S Help Desk team on your local campus


Article ID: 4006
Sun 5/16/21 3:49 PM
Thu 6/17/21 1:15 PM
Applicable Institution(s):
Keene State College (KSC)
Plymouth State University (PSU)