Why is this important to me?
To mark a payment eligible to re-receipt as ineligible for re-receipt, use the Unmark payment for re-receipt task.
Step 1: Open a constituent/organization record.
Note: Refer to the How to Search for a Constituent in Trax/How to Search for an Organization in Trax documents to help open a constituent/organization record.
Step 2: Click the Communications tab.
Step 3: Under the Communications action bar, select ‘Receipts’ in the Communication field.
Note: Select ‘All’ for the remaining fields.
Step 4: Click Apply.
Step 5: Click the hyperlinked receipt you want to unmark.
Step 6: Click Unmark payment for re-receipt in the Explorer bar.
Step 7: Click Yes in the pop-up window.
