Outlook: Managing Email Distribution Groups


This article provides instructions to assist with managing email "Distribution Groups" using Exchange Online.



  • Sign into PSU Email online, then click on the "Settings" (gear icon), at the top right of the screen.

  • At the bottom of the panel that opens up, click on "View all Outlook Settings".

  • In the left sidebar, in the window that opens up, click on "General" on the left side.

  • On the list that appears, click on "Distribution Groups".

  • You should now see "Distribution groups that I belong to" and "Distribution groups I own"

  • To access the settings of a "Distribution group that you own", double left click on a listed item
  • In the example below we're double clicking on: "All Help Desk psu-hd-all@plymouth.edu"
    • A window will open that allows you to see general information about the selected "Distribution group"
    • Click on "ownership" to see the Owners of the "Distribution group"
    • Click on "membership" to see the Members of the "Distribution group"
    • You may add or remove members from the list by using the "+" and "-" symbols
    • Click the "Save" button at the bottom of the window to save your changes

*Important Notes:

If you do not see any items listed under "Distribution groups I own" and you believe that you are the owner of a distribution list, please notify the ITS Help Desk

If you do not see the "+" or "-" buttons under the "membership" tab and you are Owner of the distribution list, please notify the ITS Help Desk.

Need Additional Help?

Please fill out the Microsoft 365 Support webform with as much detail as possible, or contact the ET&S Help Desk team on your local campus.


Article ID: 2834
Fri 10/2/20 5:15 PM
Fri 4/15/22 4:54 PM
Applicable Institution(s):
Granite State College (GSC)
Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)
USNH System Office