Avaya Changing Greeting on Campus Phone

Tags PSU

Task: This phone system has greetings and locations. They work hand in hand.


Recording your Greeting

After logging into your voicemail account, press 4 (Personal Mailbox Options)
If you want to record or review a greeting, Press 1 to select your Greeting Options
1. Greetings
a. Personal Greeting (in-office message), Press 1
b. If you are going to be away from the office, Press 2 (extended absent Location Greeting)
c. Customized greetings, Press 3
d. Change your name, Press 6
2. Your next options
a. Review current greeting, Press 1
b. Record a new greeting, Press 2 and # when done recording
c. Keep current greeting, Press another key3. After recording your new message you will be asked to press one of the following buttons
a. Press 1 to accept the new message
b. Press 2 to re-record a new message
c. Press 3 to delete the message
d. Press 4 to review new message
c. Press # to return to previous menu

Changing your Location

After logging into your voicemail account, press 4 (Personal Mailbox Options)
If you want to set your message to an out of office option, you need to change your location
a. Press 2 to use your name recording with auto-message stating Away on Business
b. Press 3 to use your name recording with auto-message stating At Home
c. Press 4 to use your name recording with auto-message stating At Meeting
d. Press 5 to use your name recording with auto-message stating At Lunch
e. Press 6 to use your prerecorded extended absent message

After back in office and you want to set your message back to personal greeting (in-office message), you need to change your location, Press 1

 

Details

Article ID: 2567
Created
Fri 10/2/20 5:07 PM
Modified
Wed 5/4/22 4:31 PM
Applicable Institution(s):
Keene State College (KSC)
Plymouth State University (PSU)