EAB: Navigate - Students checking in On-line for an Appointment

Task: Navigate allows students to check in on-line for appointments, this article will outline what happens for the Advisor, Faculty or other support team members when students check-in on-line.


When students check-in on-line for an appointment the advisor will be notified through the system that they have a student in queue.  From there the advisor can then take next steps such as starting the meeting, provide connection information such as a phone # or Zoom link. 

1.  Once logged into the system, you will see any upcoming appointments on the Home Page/Upcoming Appointments tab.

2.  On the day of the appointment students will have the ability to check-in on-line, the student will see the following:

Upcoming Appointments Check-in screen

3.  When a student checks in on-line you will see a Red circle with a number representing the number of students currently checked in for your queue.  This could be both scheduled appointment check-ins as well as Drop-in students if you have your availability set for Drop-in appointments.

Red circle with number at top of screen showing students in queue for appointments

4.  To see the students or to start a meeting, click on the icon and the system will display the students and allows you to see how long they have been waiting as well as the ability to start the appointment.

Appointment queue drop down menu

5.  Connect with the student in the manner preferred and start the meeting to fill out the Report Summary.


Users will understand what happens when a student checks-in for an on-line appointment through Navigate.

Need additional help?

Please use this link to the ET&S Help Desk team to locate your local campus contact information.  Use the “Submit a Question” for your campus to enter an online support request.  


Article ID: 2355
Tue 7/21/20 12:26 PM
Thu 5/5/22 8:10 PM
Applicable Institution(s):
Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)