Bookings: Enter your business information


This article describes how to provide your business name and contact information, setting your business hours, and upload your company logo.


In Microsoft Bookings, the business information page contains all the details that you'd typically find on a business' "About us" page. These details include your business name, address, phone number, web site URL, logo, and business hours.

The information you provide here will be displayed on the page customers use to book appointments (known as the booking page) and in messages and reminders sent to them by Bookings.

Example of a booking page used by customers


Provide business name and contact information


  1. In Office 365, select the app launcher, and then select Bookings.

  2. In the navigation pane, select Business information.

    Business Information page in the Bookings app

  3. Enter your business name, address, and phone number.

  4. In Send customer replies to, type the email address you want to share with customers on your booking page and where email replies to booking confirmations and reminders should be forwarded.

  5. In Display name for email address, type the friendly name that should be displayed to customers in place of the email address. For example, rather than seeing, customers could see "Contact Contoso."

  6. In Website URL, enter the URL of the home page for your business.

  7. Select Save.

    Save button on Business information page tool bar

Set your business hours

By default, the business hours in the Bookings app are set to 8 a.m. to 5 p.m., Monday through Friday. Times are provided in 15-minute increments. The Bookings app uses the 12-hour clock.

  1. On the Business information page, under Business hours, use the dropdowns to select start and end times for each day.

  2. Click + to add start- and end-time selectors.

How to set hours for a split shift

You might need to block out a portion of each day, or part of a day each week to have staff meetings, update inventory, or take care of other rhythm-of-business details. During these times, you might not want to schedule customer appointments. The Bookings app allows for that.

Let's say you have staff meetings every Thursday from 1 to 2:30 and want to block out that time so all of your staff members can attend. Here's how you do it:

  1. On the Business information page, under Business hours, select a start and end time for Thursdays. In this example we'll set 8:00 a.m. to 1:00 p.m.

  2. Select + to create a new row for Thursday.

    Business hours page with plus sign highlighted

  3. In the new row, select 2:30 p.m. for the start time and 6:00 p.m. for the end time.

    Business hours page with newly added second row of time slots

  4. Select Save.

    Save button on Business information page tool bar

    When a customer goes to your booking page, he or she will see that your business is closed from 1 to 2:30 on Thursdays.


Upload your company logo

If you haven't already uploaded your business logo to the Bookings app, you can do it from the Business information page.

  1. On the Business information page, under Upload logo, click Change.

  2. Select Upload photo.

    Upload photo dialog with "Upload photo" highlighted

  3. Select Save.

Need Additional Help?

Please fill out the Microsoft Integrated Services (MIS) webform with as much detail as possible, or contact the ET&S Help Desk team on your local campus.


Article ID: 2251
Tue 4/14/20 2:56 PM
Thu 4/1/21 11:27 AM
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