Bookings: Entering your Business Information

In Microsoft Bookings, the business information page contains all the details that you'd typically find on a business' "About us" page. These details include your business name, address, phone number, web site URL, logo, and business hours.

The information you provide here is displayed on the page customers use to book appointments (known as the booking page) and in messages and reminders sent to them by Bookings.

Example of a booking page used by customers

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Task: To provide business name and contact information.

 

Instructions:

Step 1 - In Office 365, select the app launcher, and then select Bookings.

Step 2 - In the navigation pane, select Business information.

Business Information page in the Bookings app

 

 

 

 

 

 

 

 

 

 

 

 

Step 3 - Enter your business name, address, and phone number.

Step 4 - In Send customer replies to, type the email address you want to share with customers on your booking page and where email replies to booking confirmations and reminders should be forwarded.

Step 5 - In Display name for email address, type the friendly name that should be displayed to customers in place of the email address. For example, rather than seeing seanc@contoso.com, customers could see "Contact Contoso."

Step 6 - In Website URL, enter the URL of the home page for your business.

Step 7 - Select Save.

Save button on Business information page tool bar

 

 

Outcome: Contact information is added to the business information page.

 

Task: To set your business hours.

By default, the business hours in the Bookings app are set to 8 a.m. to 5 p.m., Monday through Friday. Times are provided in 15-minute increments. The Bookings app uses the 12-hour clock.

 

Instructions:

Step 1 - On the Business information page, under Business hours, use the drop-downs to select start and end times for each day.

Step 2 - Click to add start and end time selectors.

 

Outcome: Hours of operation are added to the business information page.

 

Task: To set hours for a split shift.

You might need to block out a portion of each day, or part of a day each week to have staff meetings, update inventory, or take care of other rhythm-of-business details. During these times, you might not want to schedule customer appointments. The Bookings app allows for that.

Let's say you have staff meetings every Thursday from 1 to 2:30 and want to block out that time so all of your staff members can attend.

 

Instructions:

Step 1 - On the Business information page, under Business hours, select a start and end time for Thursdays. In this example we'll set 8:00 a.m. to 1:00 p.m.

Step 2 - Select + to create a new row for Thursday.

Business hours page with plus sign highlighted

 

 

 

 

 

 

 

 

 

Step 3 - In the new row, select 2:30 p.m. for the start time and 6:00 p.m. for the end time.

Business hours page with newly added second row of time slots

 

 

 

 

 

 

 

 

 

 

Step 4 - Select Save.

Save button on Business information page tool bar

 

 

 

Outcome: Hours of operation for split shifts are added to the business information page.

 

Task: To upload your company logo.

If you haven't already uploaded your business logo to the Bookings app, you can do it from the Business information page.

 

Instructions:

Step 1 - On the Business information page, under Upload logo, click Change.

Step 2 - Select Upload photo.

Upload photo dialog with "Upload photo" highlighted

 

 

 

 

 

 

 

 

Step 3 - Select Save.

 

Outcome: A company logo is added to business information page.

 

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Details

Article ID: 2251
Created
Tue 4/14/20 2:56 PM
Modified
Fri 4/15/22 3:52 PM
Applicable Institution(s):
Granite State College (GSC)
Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)
USNH System Office