EAB: Navigate - Clickable URL/Phone Number in Appointment Details

Task: Navigate now has the ability to include a URL/Phone number for the meeting, assisting in a virtual environment


When setting Availability users can now include a URL/Phone number text box to allow you to schedule a zoom session link (or other video meeting room link), or a phone number to connect via phone/conference line.

NOTE: To add the URL/Phone number to previously set availabilities, you will need to edit or re-create the previous appointment availabilities.

After adding the URL/Phone number text, the link will be displayed and click able in the appointment confirmation, update and reminder emails.

For reference, access the Setting Availability knowledge base article.

As a reminder, you are not able to schedule any virtual, phone, or in-person appointment with a student if it conflicts with their scheduled class time.  You can view your students class schedule by clicking on the MORE tab on the student overview and selecting CALENDAR.


Users can expect to be able to set clickable URLs and phone numbers in appointments.

Need additional help?

Please fill out the EAB (Navigate) web form with as much information as possible, or contact the ET&S Help Desk team on your local campus.

For additional Training please visit the AT Docs & Training site

Please use this link to the ET&S Help Desk team to locate your local campus contact information.  Use the “Submit a Question” for your campus to enter an online support request.  


Article ID: 2183
Mon 3/16/20 3:48 PM
Thu 5/12/22 10:19 AM
Applicable Institution(s):
Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)