Teams: Chat


This article best describes the different resources of Microsoft Teams specific to their chat feature. This article goes over how to start a one-on-one private chat as well as a group chat with other collaborators as well as how to name the group chat if applicable. The article finally addresses how to see the different collaborators involved in a conversation and how to add additional collaborators.


  • You start one-on-one and group chats the same way: by selecting New chat at the top of your chat list.

To start a chat, select New chat at the top of Teams.

Start a one-on-one chat

  • Once you've selected New chat and entered the person’s name, compose your message in the box at the bottom of the chat. To open your formatting options, select Format beneath the box where you type your message.

Select Format to expand the box.

  • When you're ready, select Send. This starts the chat.
  • You can also start a one-on-one chat from someone's profile card. Open it by clicking their picture in a channel or from a search.

Start and name a group chat

  • Start one the same way you start a one-on-one chat: select New chat at the top of your chat list. Select the down arrow to the far right of the To field and type a name for the chat in the Group name field. Then, type the names of the people you’d like to add in the To field.

Name a group chat in Teams.

  • This starts a new conversation. Everyone who has access to the group chat can send messages.
  • You can include up to 100 people in a group chat. 

Add people to the conversation

  • To loop more people into the conversation, just click Add people (or View and add participants in group chat) in the top right corner of Teams. Then, type the names of the people you'd like to chat with, select how much of the chat history to include, and click Add

Note: When adding someone to a group chat (not a one-on-one), you can include the chat history. 

Chat history in Teams

  • Teams will save the whole chat history, all the way back to the first message. And if someone leaves the group, their chat responses are still there in your chat history.

See who's in a group chat

  • To see who’s in a group chat, hover over the number of participants in the chat header to show a list of everyone’s names.

Participants list in a chat header


Find your saved messages

To save a message, select Save message Save message icon in Teams just to the right of the text.

Message options in Teams

To see a list of your saved messages, select your profile picture at the top of the app, then choose Saved. Or just type /saved in the command box at the top of the app.

Saved messages in Teams

Need Additional Help?

LinkedIn Learning - Microsoft Teams

Please fill out the Microsoft 365 Support webform with as much detail as possible, or contact the ET&S Help Desk team on your local campus


Article ID: 2162
Thu 2/27/20 10:52 AM
Wed 6/16/21 10:37 AM
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