Box Sync Errors

Errors in Box Sync are often caused by reaching the maximum limit of devices on an account. If you are getting errors on a new device, submit a ticket to request a reset of your Box Sync Devices. All devices will be cleared. The Box Sync device limit is 3 phones, 3 computers, and 3 tablets. This limit cannot be increased. 

Error message example: "your admin has restricted access"

Error Syncing File on Mac                                  Error Syncing File on Windows

Details

Article ID: 1954
Created
Thu 8/15/19 3:31 PM
Modified
Thu 2/20/20 10:42 AM

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