Box Sync Errors

Errors in Box Sync are often caused by reaching the maximum limit of devices on an account. If you are getting errors on a new device, submit a ticket to request a reset of your Box Sync Devices. All devices will be cleared. The Box Sync device limit is 3 phones, 3 computers, and 3 tablets. This limit cannot be increased. 

Error message example: "your admin has restricted access"

Error Syncing File on Mac                                  Error Syncing File on Windows


Article ID: 1954
Thu 8/15/19 3:31 PM
Tue 11/16/21 3:27 PM
Applicable Institution(s):
Granite State College (GSC)
Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)
USNH System Office

Related Articles (1)