Box Drive - Search

To use:

  • Go to the Box Drive Icon -- left click
    • Task bar in Windows (Start Menu / Search Bar/ Located near clock- typically at the bottom of the screen)
    • Menu bar -- Mac (Finder Bar, Top of screen)
      • At magnifier -- type in the file/folder name you are looking for -- just typing in the name will start the search Search will also provide a preview with file information such as created/modified date, size, and owner.
      • Search will also provide a preview with file information such as created/modified date, size, and owner.

Image of Search using Box Drives Search features - image shows app location in task bar and where to enter search criteria

  • File/ Folder Names matter :
    • Files and folders with the same name will not appear in Box Drive
      • User will only see the folder they own in Box Drive. They can still see both items in a Browser at unh.edu/box or unh.box.com
      • Name the folder/file something unique and identifiable
    • Special characters
      • Box Drive will throw errors if you use these characters in Folders/File names: / ? < > \ : * | . " (Forward slash, question mark, greater than/less than, back slash, colon, asterisk, pipe, period, quotes)
      • These will affect the folder/file showing up in Box Drive
        • Do not use Spaces at the beginning or end of the Folder/File name.
  • Error Messages at Boot
    • Unsupported File types will not save to Box through Box Drive
    • Unsupported Special Characters in file names will not be viewable in Box Drive
    • To view these errors open the Box Drive app
      • Finder Bar/Menu Bar for a Mac
      • Task Bar for Windows
      • Go to the Cog Wheel in the upper left corner of the application

Box Drive App Cog wheel location image - Cog Wheel is located in the upper left of the Box Drive Application

  • Select Error updating (number) of files from drop down menu
  • Box Drive will provide the reason why the file failed to upload from machine to Box
  • Change the file name at unh.box.com or unh.edu/box

 

Details

Article ID: 1866
Created
Fri 7/19/19 6:25 PM
Modified
Mon 2/17/20 3:59 PM

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