EAB: Navigate - Sending Messages to Students

Task: This article will cover the process of sending an email communication to your advisees through the Navigation application. This function is not to be used to message the entire student body with a Directed Communication!


Navigate provided the ability for advisors and students to communication directly through the system.  This is accomplished using the Conversations.

  1. From the advisor home page select student(s) using the check box to the left of their name
    1. if the advisor wants to message all their students, select the "All" check box at the top of the column.
    2. the same process holds true to send a message to a Student List.  Access the student list and use the action menu to "send message"
  2. Using the Actions menu, select Send Message
  3. Provide a Subject
  4. Enter a message in the message dialog box
  5. Attach a file if needed
  6. Choose Send Message at the bottom right

NOTE: UNH is not currently supporting the Send Text functionality, please do not use.

To access past messages/conversations where Navigate was used

  1. Click on the Envelope Icon on the left side of the screen for Conversations
  2. Use the check box filters at the top of the screen to find the conversations needed

Also see: EAB: Navigate - Merge Tags for Messaging

Sample communication steps to students:

  1. Go to Navigate and log in
  2. From student home page, select "Schedule an Appointment"
  3. Select College or Major Specific Advising or Other Support and Advising from What type of appointment would you like to schedule?
  4. Choose Service: Meet with My advisor, or Meet with another advisor
  5. Pick a date
  6. Click Find Available Time

NOTE:  The red text above should be customized by the user to ensure the options are correct for your specific college or center


This will help understand the process of sending an email communication to your advisees through the Navigation application.

Further reading:

EAB: Navigate - Merge Tags for Messaging


Need additional help?

Please fill out the EAB (Navigate) web form with as much information as possible, or contact the ET&S Help Desk team on your local campus.

For additional Training please visit the AT Docs & Training site


Article ID: 1796
Fri 7/19/19 6:21 PM
Tue 5/10/22 7:07 PM
Applicable Institution(s):
Plymouth State University (PSU)
University of New Hampshire (UNH)