If you are using the Outlook App please see Set up your account Outlook Mobile for iOS and Android
Note: If you are re-adding your account, please remove it before proceeding.
For iOS
- Go to your iPhone or iPad's Settings > scroll down and tap Accounts & Passwords > Add Account.
Note: If you're on earlier than iOS 10, go to Mail > Add Accounts >Add Account
- Select Exchange
- Enter your username@yourcampus.edu (for example: username@unh.edu, username@granite.edu, username@plymouth.edu, etc.) and password associated with your email account. You may add a description if desired.
- If you need to manually enter the server address it is: outlook.office365.com
- Tap Sign In or Next.
- The Mail app may request certain permissions. Tap Accept.
- Choose the services you want to sync with your iOS device and tap Save. You're done!
Need more help?
More information available at Microsoft - Set up email in iOS.
More information available at Manual Settings for Exchange Online Email.
In rare instances, the iOS Mail app may take a few hours before it will sync a migrated mailbox. Please be patient. You may use Portal.office.com or the Outlook app in the meantime.
For Android
- Open the Samsung Email app and tap Add Account if it's your first time. Or, go to Settings in the app > Add account. Enter your username@yourcampus.edu (for example: username@unh.edu, username@granite.edu, username@plymouth.edu, etc.) and password. Tap Sign in.
- If you've turned on two-step verification, you'll verify your identity with your chosen method. Syncing email, calendar, contacts, and tasks may take a few minutes. If you see an email that says, "Action Required to Sync," open it and tap Use another Mail app instead. If you don't see this message, skip this step.
- Tap Sign In.
- Tap Yes or OK to confirm settings and permissions. What you see may vary depending on what kind of account you're setting up.
- If you're prompted to select account type, choose Microsoft Exchange ActiveSync to sync contacts and calendars.
- If you need to manually enter the server address it is: outlook.office365.com
Note: If the email app detects your provider, you may be redirected to a different sign in screen.
Need more help?
More information available at Microsoft - Set Up Email in Android.
More information available at Manual Settings for Exchange Online Email.