How To Generate Cloudpath/WiFi Applet Logs

To generate the logs from the Cloudpath/WiFi applet, click the support menu "hamburger" icon in the upper left of the applet.

Select "Generate Support File" from the support menu.

The applet will generate the log files - this may take a few moments to complete.

Once complete, the file location of the generated log file will be noted at the bottom of the applet. Take note of this location to provide this file to support technicians.

Details

Article ID: 1515
Created
Fri 7/19/19 6:09 PM
Modified
Mon 8/17/20 4:13 PM