Canvas: Inactive students in course


This article describes inactive students in Canvas.


During the Add/Drop period at the start of the semester you may find your Canvas course roster changes.  Students who have dropped a course will appear as "Inactive" in the People area of your course.   

A student is set to inactive in a course when they have gone through the official process of dropping the course through the Registrar's office.  When that happens the student's access to your course is inactivated and the student no longer sees the course on their Canvas dashboard.   The student's name will continue to be listed in your Canvas people roster but will show "inactive" next to the name.   The student will no longer appear in your Canvas gradebook.  

Note: Instructors should not remove an inactive student from a course if the inactivation occurs after a student has submitted work in the course.  If the student is re-activated at a later time, their work will also be restored.  These instructions apply to UNH Durham faculty only.

Remove a student from a UNH course:

  1. In the course, go to the People area.
  2. Locate the student's name and select the Ellipse (3 dots) on the right side.
  3. In the menu list, select Remove from Course.
  4. The student is no longer listed in the course.  Any work submitted by the student is also deleted.

In some circumstances, the student's status may be reactivated, in which case, if the student has participated in any assignments, discussions, quizzes, these activities will be restored.  

If you have setup Groups in your course, then you'll have to add new students to the designated group. Go to the course People area to access your Groups. You use the drag and drop functionality to move students into groups or to another group.

If you are using iClickers in your course, a student who is inactive will still appear in the Clicker roster.  When you synchronize your grades into Canvas, the system will ignore that student's name.


Users should expect to learn about inactive students in Canvas.

Need additional help?

Please use this link to the ET&S Help Desk team to locate your local campus contact information.  Use the “Submit a Question” for your campus to enter an online support request.  


Article ID: 1474
Fri 7/19/19 6:07 PM
Mon 4/18/22 10:53 AM
Applicable Institution(s):
Granite State College (GSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)