How do I clear my web browser's cache, cookies, and history?

Note: Clearing your web browser's cache, cookies, and history may remove some data that you wish to keep.

Desktop Browsers:


  1. Click on the 4 bars (Library) in the upper right corner of the browser -Firefox menus
  2. From the drop down open History
  3. Then select "clear your recent history"
  4. Select Everything on the drop down next to "Time range to clear:"
  5. Check off the boxes for Offline Website Data and Site Preferences
  6. Click on Clear Now
  7. Quit Firefox and reopen


  1. In the browser bar, enter:
  2. Select the following:
    1. Browsing history
    2. Download history
    3. Cookies and other site and plug-in data
    4. Cached images and files
    5. From the Obliterate the following items from: drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select the beginning of time.
  3. Click Clear browsing data.
  4. Quit Chrome and re-open

Internet Explorer 11:

  1. Open the cog wheel in the upper right corner of the browser window It's the cog wheel
  2. From the drop down menu choose Internet Options
  3. Under the General Tab locate Browsing History > Delete
  4. Select:
    1. For this time - deselect Preserve Favorites website data
    2. Download history


  1. From the Safari menu, select Clear History and Website Data....
  2. Select the desired time range, and then click Clear History.
  3. Go to Safari > Quit Safari or press Command-Q to exit the browser completely.

Mobile Browsers:


The steps to clear your cache, cookies, and history may differ depending on the model of your Android device and your preferred browser. However, you should be able to clear your cache and data from your application management settings menu:

  1. Go to Settings and choose Apps or Application Manager.
  2. Swipe to the All tab.
  3. In the list of installed apps, find and tap your web browser. Tap Clear Data and then Clear Cache.
  4. Quit all browsers and re-open.

Chrome on Android:

  1. Touch Chrome menu > Settings.
  2. Touch Privacy and security.
  3. Touch Clear browsing data.
  4. Select data to be cleared.
  5. Touch Clear data
  6. Quit all browsers and re-open.

Safari on iOS:

  1. Open your Settings app.
  2. Tap Safari.
  3. Tap Clear History and Website Data and confirm.
  4. Quit Safari and re-open.


Article ID: 1402
Fri 7/19/19 6:04 PM
Wed 5/19/21 9:29 AM