"You've Reached This Page In Error" when clicking on URL Defense Link

If you click on a link in an email message that is protected by URL Defense (all messages sent from the outside UNH's Microsoft Exchange systems) and are taken to the page with "You've Reached This Page In Error" then the URL Defense link has been broken.

The most common cause of URL Defense links breaking is that they have been reformatted by your mail client, such as the Mail App on your phone. The most direct way to find a properly formatted URL Defense link is to log in to your email in a browser and find the message in question.

If you are having issues, try running the Microsoft SARA diagnostic tool.


Article ID: 1217
Fri 7/19/19 5:55 PM
Tue 7/21/20 3:50 PM