Task: This article will describe how to manage scheduled appointments in the Appointment Center.
Instructions:
Appointment Center - Scheduled appointments
Those managing the scheduled appointments queue will access it through the appointment center. This queue allows the admin to see all the scheduled appointments for each advisor.
- NOTE: Only advisors with current availability for that day will show in the Appointment Center
Queues that can be managed from the scheduled appointment page
- Upcoming appointments - Appointments that have not been checked in. These could also be appointments in the past.
- In-progress Appointments - Appointments that are currently checked in
- Recent Appointments - Appointments that have concluded
ACTION
- Send a Message to Attendee -sends a message to the attendee. The message will be stored in conversations and it will also go out to their wildcats email
- Send Message to Organizer - Sends a message to the original organizer. This would typically be the advisor
- View Appointment Details - Displays the name of the student, the organizer, time of appointment and any comments that were added during appointment creation
- Check In - Checks in student for their appointment. The advisor will be notified within the applications in the notifications area
- Mark No-Show - This will mark the student as not showing up for the appointment and will send a message to the student.
- Cancel - Cancels the appointment so it will no longer be visible
Also see: EAB: Navigate - Appointment Center - An Overview
Outcome:
Users should be able to manage scheduled appointments in Appointment Center.
Further reading:
EAB: Navigate - Appointment Center - An Overview
Need additional help?
Please fill out the EAB (Navigate) web form with as much information as possible, or contact the ET&S Help Desk team on your local campus.
For additional Training please visit the AT Docs & Training site