Categories (13)

Articles (23)

Pinned Article M365: Information on Email Name Change

All USNH institutions will be unified into a single M365 tenant, with a single instance of email, OneDrive, SharePoint and Teams. This will facilitate better collaboration and communication across our institutions. As a result, you may notice some changes to your primary email address. This migration allows for a common login page for all USNH institution users, with integrated Calendar, file sharing, Teams and SharePoint. Usernames and passwords will remain the same, distribution lists and the

Pinned Article M365: Instructions for accessing Web-based Email and M365 Apps

As migration of email and M365 data continues across USNH institutions, we are continuing to work through some clean up items related to the Desktop Based applications (Outlook, Apple Mail, Apple Calendar, OneDrive and Teams)

Pinned Article M365: Connecting to services in unified M365 environment

The migration of email and M365 data is complete at Plymouth State University. This article contains resources to assist users in connecting/reconnecting their Microsoft accounts and services.

Pinned Article M365: Sharing and Storing Files FAQ

This article contains frequently asked questions and answers about where best to store and share files, OneDrive, SharePoint, or Teams.

Introducing USNH ET&S Information Classification - Approved Storage Locations

This article provides the information needed to familiarize yourself with USNH IT data classifications and approved data storage locations.

Keene State College Microsoft Migration FAQs

This article is related to the Microsoft 365 migration at Keene State College occurring on June 4-6 that will impact all KSC students, faculty and staff.

Keene State College: Connecting to services in unified Microsoft 365 (M365) environment

Once the migration of email and Microsoft 365 data is completed on Sunday, 6/6/21 at 5pm at Keene State College, refer to the links in this article for documentation on connecting/reconnecting to your M365 apps and services.

M365 Search Features,Tips and Resources

This article will describe the advantages of the new Microsoft search feature as well as how to use them along with some tips, best practices and links to additional resources.

M365: Email Change FAQ

This article contains Frequently Asked Questions regarding the USNH migration to the M365 unified platform as it pertains to Email. During the migration some users will have a new primary email address and email format. Students at Keene State College (KSC) and the University of New Hampshire (UNH) will have a new email address using the convention of and respectively.

M365: Updating apps on your Mobile devices for the Unified M365 environment

Prior to the migration to the unified M365 environment, many users had identities in one or more M365 campus environments which resulted in having accounts and licenses assigned to them from each campus with which they were affiliated. This caused duplication, as well as additional licensing cost, and hindered the ability for users to collaborate with colleagues outside of their primary campus environments.

The new unified M365 environment has consolidated these multiple identities into a si

M365: Automated Group Expiration

This article provides information about the automated group expiration policy and the location of your Teams expiration date.

M365: Box Migration Known Issues and Workarounds

This article provides a list of known issues related to the Box Migration Project, descriptions of each, and workaround instructions.

M365: Box Migration Project FAQ

This article contains frequently asked questions and answers about the Box Migration Project.

M365: Box Migration Project FAQ

This article contains frequently asked questions and answers about the Box Migration Project.

M365: Comparing M365 Features to those of Box

This article compares M365 applications to Box based on a select list of features, including file storage sizes, collaboration and sharing abilities, desktop integration, and security.

M365: Naming Conventions for Files and Folders

This article provides information about how to create the best possible names for your files and folders in OneDrive, Teams, or SharePoint.

M365: Using Microsoft Search

This article provides instructions on how to use the Microsoft Search field on the web and in OneDrive and SharePoint.

Microsoft 365 (Integrated Services) - HELP

This article is a placeholder so we can update the Help area of each KB within MIS

Microsoft Main User Voice

Have a suggestion for Microsoft? Please check out Microsoft's User Voice. Up vote suggestions you feel would make your favorite Microsoft applications better, provide and track those suggestions!

OneDrive - Separation from USNH

60 days after leaving USNH your OneDrive data will be deleted. This article outlines how to ensure USNH owned/shared data will not be lost and how to transfer files from OneDrive to Sharepoint. Changing ownership within OneDrive may not work so it is recommended to move the files.

Setting up PSU Email on Apple Mac Mail

These instructions are provided to help assist with configuring your Apple Mac Mail client to receive your PSU emails using Office 365.