Help, Support, & Training

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Endpoint Management

Software and Hardware Guide

Help Desk

Tech Tip Videos

Training and Support

Articles (39)

Pinned Article Keene State Techology Self Help

Have a question about technology at Keene State? Start here!

Pinned Article Plymouth State Technology Self Help

Have a question about technology at Plymouth State? Check out our Knowledge Base!

Adobe - Premiere Pro Basics

Adobe Creative Cloud Suite

Adobe Licensing - Labs

Adobe Premiere Rush Basics

Browser security TLS Error - Page Can't Be Displayed

Computer Depot

Computer Tips

While taking online classes, you may need to configure your computer, folders or files for ease of use and submission. Use these computer tips to stay organized and minimize technical issues.

Copyright Laws for Students

Electronic Signatures (E Signatures)

Employee Discounts for Windows 10 OS, Microsoft Office, and Other Applications

Fall 2021 Faculty Health Checkup - Standard Operating Procedures

Faculty Technology Health Checkup Checklist

FAQs for Graduating and Departing Students

Frequently Asked Questions: Meeting Technology Needs for Working Remotely

Guide for Staff Working Remotely

How do I clear my web browser's cache, cookies, and history?

How to Annotate a PDF Document or Fill and Sign a Form Using Adobe Acrobat DC (in some case Adobe Acrobat PRO DC)

How to Change Your Default Browser in Windows 10

How to Determine if Your Windows Device is Automatically Updating

How to Install Minitab Express for Mac

How to Install Minitab Express for Windows

How to Install Minitab Full(18) for Windows

How to Install/Use Adobe Software Via Adobe Creative Cloud 2019

How To Use Green Screen Footage In Adobe Premiere Pro

Initial Computer Login Setup for Remote-only users (USNH employees that cannot come to campus) - Desktop Support Only

This script is to address difficulties in setting the original log-in password when a staff member is unable to access a campus network directly with a new-to-them (out of the box, repaired/reimaged, or loaner) device. This is a rare occurrence and is considered an exception to the standard process by USNH Cybersecurity.

IT Guide for Working from Home

IT Guide For Working Off Campus (Home or Traveling)

PSU IT Depot Labor Rates

Repairing your computer

Restore Files

Staff and Faculty: How to update Apple devices (MacOS) after changing or resetting your password – all campuses

Staff and Faculty: How to update Windows devices after changing or resetting your password – all campuses

Student Technology Checklist

Telecom Liaisons - TAMs and BSC Contacts

UNH IT Depot Services: Hardware and Software Support Grid

Updating Adobe applications

How to update Adobe products

Upgrade to macOS called Catalina

Windows 10 upgrade

windows 10 in-place upgrade instructions